At Loptok, we work to deliver your feminine apparel safely and on time. Please review the details below before purchasing.

1.SHIPPING AREA
We currently ship within the United States only.
International shipping isn’t available at this time.
2. ORDER PROCESSING 
Orders are processed from Monday–Saturday.
Standard handling time: 3–5 business days.
3. SHIPPING TIME
We only offer standard shipping time now. 
Once shipped, standard delivery typically takes 5–7 business days.
4. SHIPPING CARRIERS
To ensure that your items arrive safely and on time, we partner with reputable delivery services like FedEx, UPS, DHL, USPS, etc.
5. SHIPPING RATE
We offer a standard service at a flat rate of $4.95 USD per order.
The fee is the same regardless of order value, item count, size, or location within our service area.
6. TRACKING AND NOTIFICATIONS 
When your order ships, we’ll email a shipment confirmation with the carrier and tracking number.
Tracking may take up to 24 hours to update after the carrier receives the package.
7. DELAYS AND DISRUPTIONS 
Weather events, peak seasons, or carrier issues may affect transit times. If your order is significantly delayed, please contact us and we’ll assist promptly.
8. LOST, MISSING OR DAMAGED PACKAGES 
Marked “Delivered” but not received:
Wait 24 hours and check with neighbors/building staff.
Contact the carrier for details.
Email [email protected] within 3 days if still unresolved.
Damaged on arrival:
Take clear photos of the packaging and item, and email us within 7 days of delivery.
We’ll offer a replacement or refund after review.
9. ADDRESS ACCURACY 
Please ensure your shipping address is correct at checkout. Loptok isn’t responsible for deliveries to an address provided incorrectly. If you request an address change with the carrier after shipment, loss or damage may not be covered.
10. TAXES 
Sales tax may apply based on state and local regulations and will be shown at checkout.
11. CONTACT US 
Questions about shipping? We’re here to help.
Email: [email protected]
Phone: +1 (601) 258-3898
Support hours: Mon–Sat, 9:00 am – 5:00 pm (PST)